Snakes on a... Phone?
Nielsen Entertainment, broke the mold for
movie and entertainment research by launching the first ever time-targeted
mobile consumer opinion initiative with Movietickets.com, the leader in on-line
movie ticketing, and Enpocket.
Moviegoers purchasing “Snakes on a Plane” tickets on Movietickets.com were
offered the opportunity to participate in a movie poll through their mobile
phone, in exchange for $2 off their next purchase on Movietickets.com.
Rather than soliciting online submissions hours after the fact, Nielsen and
Movietickets.com could offer consumers a truly rewarding and interactive
experience by engaging in a one-to-one conversation with participants as soon
as the movie ended.
Enpocket’s platform allows Nielsen to send the poll to moviegoers precisely as
they exit the film, based on ticket purchase information. Furthermore, Nielsen
syncs participants’ responses with demographic information to offer deeper,
more relevant analysis to its clients.
The overwhelming response from participants indicates a strong level of
engagement in this new polling method.
92% of “Snakes on a Plane” moviegoers that elected to participate in the poll
completed the mobile survey, and were able to redeem their $2 coupon. The
ease of use, convenience, and accessibility of the mobile phone makes it an
obvious communication and polling medium, and transforming the users’ most
personal device into a quantitative and qualitative data collection tool.
